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Shipping policy

Shipping Policy – Fashion & Marks

At Fashion & Marks, we are committed to delivering your orders safely and on time. Please read our shipping policy below for full details.

📦 Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order is processed, it will be dispatched for shipping.

🚚 Shipping Time (UK)

We currently ship across the United Kingdom.

  • Standard Shipping: 5–8 business days

  • Express Shipping: 2–4 business days (if available)

Please note that delivery times may vary depending on location, courier delays, or high-demand periods.

💰 Shipping Charges

  • Free Shipping on selected products or orders above a certain amount (if applicable)

  • Otherwise, shipping charges are calculated at checkout based on your location and order size

📍 Order Tracking

Once your order is shipped, you will receive a tracking number via email.
You can use this tracking number on our Order Tracking page to check your delivery status anytime.

🌍 International Shipping

Currently, we mainly serve customers within the UK.
For international shipping inquiries, please contact our support team.

⚠️ Delays

While we aim to deliver on time, delays may occur due to:

  • Weather conditions

  • Courier issues

  • High order volumes

In such cases, we appreciate your patience and understanding.

📦 Incorrect Address

Please ensure your shipping address is correct at checkout.
We are not responsible for orders delivered to incorrect addresses provided by customers.

📬 Lost or Missing Packages

If your order is delayed or marked as delivered but not received, please contact us within 7 days.
We will assist you in resolving the issue with the courier.

📞 Contact Us

If you have any questions about shipping, feel free to contact us:

Thank you for shopping with Fashion & Marks!